Refund & Cancellation Policy
Learn about our refund and cancellation policies for our services.
At Lerno, we value the trust you place in our services and strive to ensure your complete satisfaction. Please read our Refunds and Cancellation Policy carefully to understand how we handle such request.
Cancellation Policy
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For Subscriptions: Subscriptions can be canceled anytime before the next billing cycle. No refunds will be issued for the current billing period. To cancel your subscription, please visit your account settings or contact our support team
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For One-Time Purchases: Cancellation requests for one-time services must be made within 24 hours of purchase, provided the service has not been initiated.
Refund Policy
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Eligibility for Refunds: Refunds are applicable only for technical issues or errors directly caused by Lerno's system. Requests must be made within 7 days of the service date.
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Non-Refundable Services: Custom IT services once initiated.
Refund Process:
Approved refunds will be processed within 7-10 business days to the original payment method.
How to Request a Refund or Cancellation
Email us at support@Lerno.co.in with the following details:
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Your name
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Order ID
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Reason for the refund or cancellation
Our team will review your request and respond within 3 business days.
Important Notes
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Lerno reserves the right to deny refund or cancellation requests if they do not comply with the policy.
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For any queries, feel free to contact our support team at support@Lerno.co.in
Thank you for choosing Lerno! Your satisfaction is our priority.